Implementing the Uzbekistan 2030 Strategy: The Delivery Unit Model
As part of the Uzbekistan 2030 strategy, the Administration of the President of the Republic of Uzbekistan issued Order No. AF-28 on May 15, 2023.
The strategy focuses on addressing key intersectoral challenges in:
- Public health,
- Education infrastructure,
- Access to drinking water.
These areas have been designated as priorities for the Delivery Unit under the Agency for Strategic Reforms under the President of Uzbekistan.
What is the Delivery Unit Model?
The Delivery Unit model, implemented in over 35 countries, is a modern management approach designed to:
- Data driven approach
- Citizen centric approach
- Problem solving ability
- Focused mandate
This model not only strengthens public trust in government but also drives modernization in key social sectors. In Uzbekistan, the Delivery Unit emphasizes data-driven decision-making. For the first time, a team of data analysts and GIS specialists has been integrated into a government structure to support this approach.
The Delivery Unit embedded within the Agency for Strategic Reforms under the President of Uzbekistan is a strategic mechanism designed to drive data-driven policy making and monitor progress on a select number of priorities with nationwide impact. By concentrating efforts on critical sectors such as drinking water, public health, and public education, the DU ensures that resources are allocated efficiently to areas with the greatest potential for positive impact on citizens’ lives.
Data-Driven Approach: By instilling data-driven policy making, the DU ensures that decisions are based on reliable evidence and analytics. This helps in identifying key challenges, setting realistic targets, and monitoring progress effectively.
Citizen-Centric Approach: The priorities selected by the DU are those that directly impact citizens’ well-being and quality of life. By addressing issues such as access to clean water, healthcare, and education, the DU demonstrates a commitment to meeting the needs and aspirations of the population.
Problem-Solving Ability: The DU’s problem-solving ability sets it apart from other government arms. By focusing on overcoming challenges and achieving tangible results in priority areas, the DU demonstrates a results-oriented approach that is crucial for driving meaningful change.
Focused Mandate: Unlike broader government entities, the DU has a focused mandate centered on addressing specific challenges and achieving measurable outcomes in selected sectors. This allows for greater agility and effectiveness in implementation and ensures that resources are directed towards high-impact initiatives.
Delivery Unit Goals
The main goal of the Delivery Unit is to bring innovation to the public administration system. This includes redefining how important tasks are set and achieved, monitoring progress toward specific departmental goals, and helping the government adopt modern methods for delivering public services in the social sphere.
By addressing these priorities, the Delivery Unit focuses on:
- Improving coordination among government agencies,
- Monitoring the achievement of strategic goals,
- Introducing modern methods for public service delivery,
- Developing data-based management solutions using accurate, substantiated information.
Currently, the Delivery Unit is working to achieve 11 specific indicators by 2026 in healthcare, education infrastructure, and access to drinking water.
Healthcare Goals
- Salt iodization.
- Preventing premature deaths: Reduce mortality from cardiovascular diseases and diabetes among people aged 30–69 through early detection and promoting healthier lifestyles.
- Cancer mortality reduction: Reduce premature deaths among women from breast and cervical cancer.
- National cancer registry: Establish a registry meeting international standards for tracking cancer cases, improving patient care, and enabling ethical scientific research.
Drinking Water and Sanitation Goals
- Expand centralized water supply to reach an additional 5.2 million people.
- Reduce public health risks by lowering industrial wastewater in nine major cities.
- Increase the availability of drinking water (hours of supply) outside the capital by 50% in six regions.
- Ensure public access to data on drinking water quality.
- Improve centralized sanitation coverage from 18% to 25%.
Education Infrastructure Goals
- Create 1.5 million additional school places by 2026.
- Upgrade infrastructure in 1,500 schools, ensuring access to drinking water, handwashing facilities, and improved sanitary toilets.